SAP WalkMe: Driving Immediate User Onboarding and ROI
The Issue: The Digital Adoption Gap
Companies invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. Yet, complication, ongoing changes, and lack of intuitive guidance often result in a "Digital Adoption Gap":
- User Confusion: Employees struggle to navigate new SAP interfaces or complete advanced transactions, leading to delays and increased use on technical support.
- Non-compliance: Users avoid standard SAP processes, which results in data inconsistency, regulatory problems, and delays.
- Lost Learning: Manual-based instruction is ineffective over time, leaving staff unsupported when they are working.
- Missed Returns: The full value of the SAP system is not realised, as most users access only a fraction of its features.
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The Solution: Contextual Help with SAP WalkMe
The WalkMe user enablement layer, fully integrated into the SAP environment, bridges the user experience gap. It overlays your SAP systems to deliver context-sensitive assistance exactly when needed.
By deploying WalkMe with SAP, your clients can ensure every employee, regardless of technical skill, can work confidently from the outset.